I found this at another forum and it gives an interesting insight into the workings of file adjudications. This pertains to NSC but generally applies to all Service Centers. Some notable excerpts:
"So as a Adjudicator/officer I would go and get a box of case files every morning, scan/wand each file into the system under my user ID # (so people could track who had it) and then begin to adjudicate the cases. A box might hold 50 case or so."
" I could crank out an "approval" in about 15 minutes depending upon the complexity of the petition. "
On LUDs
"That’s one of the reasons why you might see that your application was "touched" several times on a given day but no change in status. The adjudicator began working it (touch), went to lunch (touch), came back from lunch (touch) and finished reviewing it and sent it off to be processed (touch). Its touched when it goes back into the queue and etc..."
"...
if your performance was good and you were experienced enough you could apply to "work from home" or "telecommute"...Basically, as a CIS employee, you could work anytime from 0630 till 6PM as long as your schedule was approved by your boss and you got your 8 hours in."
"
I remember that certain surnames would invariably cause a hit, but they could be resolved rather quickly by comparing the applicant’s background information with those of the "hit" name. There were various ways to do this of course, and it took time. "
"
a "Congressional Inquiry" or "congressional" is a formal inquiry by a member of Congress made on behalf of their constituent. Any federal agency that receives a Congressional inquiry has 48 hours to respond to the member of Congress. Each Service Center has a special office to handle "Congressionals". That’s their sole purpose in life is to keep the member of Congress informed upon request.
(i.e. Senator Numbnuts says "CIS - I understand from my constituent - Mr. Hotn'bothered that (according to him) you have been processing his application for his dear fiancé in a less than timely manner. Can you please look into this matter and let my office know when it will be approved.")
System usually says - "pull and work file immediately"
"
Source: http://www.visajourney.com/forums/index.php?autocom=custom&page=adjudicator-q-and-a
"So as a Adjudicator/officer I would go and get a box of case files every morning, scan/wand each file into the system under my user ID # (so people could track who had it) and then begin to adjudicate the cases. A box might hold 50 case or so."
" I could crank out an "approval" in about 15 minutes depending upon the complexity of the petition. "
On LUDs
"That’s one of the reasons why you might see that your application was "touched" several times on a given day but no change in status. The adjudicator began working it (touch), went to lunch (touch), came back from lunch (touch) and finished reviewing it and sent it off to be processed (touch). Its touched when it goes back into the queue and etc..."
"...
if your performance was good and you were experienced enough you could apply to "work from home" or "telecommute"...Basically, as a CIS employee, you could work anytime from 0630 till 6PM as long as your schedule was approved by your boss and you got your 8 hours in."
"
I remember that certain surnames would invariably cause a hit, but they could be resolved rather quickly by comparing the applicant’s background information with those of the "hit" name. There were various ways to do this of course, and it took time. "
"
a "Congressional Inquiry" or "congressional" is a formal inquiry by a member of Congress made on behalf of their constituent. Any federal agency that receives a Congressional inquiry has 48 hours to respond to the member of Congress. Each Service Center has a special office to handle "Congressionals". That’s their sole purpose in life is to keep the member of Congress informed upon request.
(i.e. Senator Numbnuts says "CIS - I understand from my constituent - Mr. Hotn'bothered that (according to him) you have been processing his application for his dear fiancé in a less than timely manner. Can you please look into this matter and let my office know when it will be approved.")
System usually says - "pull and work file immediately"
"
Source: http://www.visajourney.com/forums/index.php?autocom=custom&page=adjudicator-q-and-a
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