Here is what Mr.EDUARDO AGUIRRE, DIRECTOR, U.S. CITIZENSHIP AND IMMIGRATION SERVICES had to say for a question about the BCIS delay and inefficiencies in CNN's LOU DOBBS TONIGHT.
DOBBS: Streamlining the process, your department, obviously, has been criticized for tremendous delays and inefficiencies before you took over. But now that you are in charge of that department, are you going to be able to improve on the procedures and the process for legal immigrants?
AGUIRRE: Well, that's the promise I gave the president and having given that promise to the president, I will make sure that I improve customer service, that I reduce backlogs and I do it all in a environment and increased security, recognizing that we're now fighting terrorism and we want to make sure that we let the right people in, we serve them right and we keep the wrong people out.
Let us all hope he will keep up the promise and get us all out of this indefinite wait.
-aka
DOBBS: Streamlining the process, your department, obviously, has been criticized for tremendous delays and inefficiencies before you took over. But now that you are in charge of that department, are you going to be able to improve on the procedures and the process for legal immigrants?
AGUIRRE: Well, that's the promise I gave the president and having given that promise to the president, I will make sure that I improve customer service, that I reduce backlogs and I do it all in a environment and increased security, recognizing that we're now fighting terrorism and we want to make sure that we let the right people in, we serve them right and we keep the wrong people out.
Let us all hope he will keep up the promise and get us all out of this indefinite wait.
-aka