You need to call the National Passport Information Center at 1-877-4-USA-PPT (1-877-487-2778) to make an appointment. It is an automated system available 24/7.
New Orleans Passport Agency One Canal Place 365 Canal Street, Suite 1300 New Orleans, LA 70130-6508 Fax: 504/412-2622 Status Checks: 504/412-2699 Public Phone: 504/412-2600 (or try 504-412-2699- although reports are that the response is erratic)
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