Hi all,
This thread is for those who are having problems viewing their status online using their MSC receipt numbers. Maybe we can rub minds together and share ideas and progress. Someone told me that it takes about a month for the case number to come up online, but the customer service rep at CIS has said that they are having problems with their system and we might never be able to view the status online at all! How sad! I dont understand why its only the MSC case numbers that are having this problem.
Has anyone out there with an MSC receipt number had this problem initially but was able to view their status later on? how long did it take and what else could one possibly do to make this happen?
This thread is for those who are having problems viewing their status online using their MSC receipt numbers. Maybe we can rub minds together and share ideas and progress. Someone told me that it takes about a month for the case number to come up online, but the customer service rep at CIS has said that they are having problems with their system and we might never be able to view the status online at all! How sad! I dont understand why its only the MSC case numbers that are having this problem.
Has anyone out there with an MSC receipt number had this problem initially but was able to view their status later on? how long did it take and what else could one possibly do to make this happen?