Online change of address service from USCIS

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Link to the address change page

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U.S. Citizenship and Immigration Services (USCIS) today launched a new Web-based service allowing customers to submit change of address information online.

All non-citizens in the United States are legally required to keep USCIS informed of any change of address within 10 days of their move by completing an Alien Change of Address Card (Form AR-11). Individuals with a pending immigration case should also notify USCIS of any change of address, to ensure they receive notices or decisions in a timely manner.

“Not only is this a terrific service for our customers, in the long run it is a great cost- and time-saver,” said USCIS Director Emilio Gonzalez. “USCIS is continuing to retool the agency to get as much efficiency from automation as possible.”

USCIS processes more than 1 million change of address requests each year. The new online service will reduce processing time and improve customer service by providing immediate confirmation that USCIS has received the updated address information. Overall, test users found the new online form convenient and simple to use.

This is the first phase of this online system. Phase two, which is projected to launch sometime in May, will include additional customer service features, including allowing applicants with a pending naturalization application to report their change of address online. Until then, those individuals should continue to contact USCIS by telephone at 1-800-375-5283 to report their change of address.
 
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