it might be true
seems like we have heard about the new email inquiry method from a few different sources. but after my own lawyer told me they have this new inquiry method i tend to believe it. my lawyer is an AILA member and she told me that email inquiry is a new way INS just release not long ago. but of course the email address is only open to attorneys, just like their fax inquiry line.
i believe it because she didn't send an email inquiry for me. if she said she did i might not believe it either.
so bhavoo i believe your lawyer is not just fooling around with you. but the problem is INS might not reply. like in my case, INS seems to have evaporated.