Missed finger print

ragz

Registered Users (C)
My wife received the fingerprint notice but i did not. She did her finger prints on May 9th and its 1 month now. I called the customer service and they said that they sent the FP notice for me on the same day as my wife. I never received it nor my lawyer recieved it. What should i do now?. What are my options?
 
Update

Took an infopass appt... will update after the appt.

My wife received the fingerprint notice but i did not. She did her finger prints on May 9th and its 1 month now. I called the customer service and they said that they sent the FP notice for me on the same day as my wife. I never received it nor my lawyer recieved it. What should i do now?. What are my options?
 
One more question. Both me and my spouse wants to talk to immigration officer, in that case do we have to two infopass appointments?

I read somewhere in this forum that it is better to take two seperate appt for you and your wife. May be some senior member should be able to answer this.
 
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