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Based on the update glitch of the AVM (case not found etc) and other technical snafus that we have all seen, is it possible that when they say that they do not have your FP in file, it is only because an IIO has not yet taken your case in hand and started processing it. Since the FBI has said that they sent it over to VSC, they obviously received it. Optimistically, may be when they open you file, the IIO will pull it up from some where they actually have these things. May be the AVM system (that the IIO who answered your call today used) is not properly updated.
Hope this is true. Does any one know that if a FP had problems, then would the FBI forward it to INS and would there be any way to know that?