Just for fun... and to cut the waiting time a little 
How many times a day do you check your case online? to see if something changed... or click several times on the new status hoping it will change?
if the answer of any of the above is more than one or YES... then... you are like me
How many times a day do you check your case online? to see if something changed... or click several times on the new status hoping it will change?
if the answer of any of the above is more than one or YES... then... you are like me