We are dealing with a completely an abnormal unpredictable animal here. It is hard to say what is normal or what is not.
Based on the postings on this site you should at least get FP2 by now. Please try calling them. I was in the same boat. But I think My wife's EAD triggered FP2. I did FP2&3 (FP2 was not successful) in Nov/Dec 2004 and back to wait mode.
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