I need assistance

[davorjm]

I sent my N-400 on 12/27/2005 to Texas Service Center. My check was cashed on 12/28/05. However, it was cashed again on 01/03/06. I contacted my bank and they told me that it was presented twice electronically and there is nothing they can do, and that I would have to call USCIS to get them to refund $400.00. I've been on the phone with National Service Center and they were no help. Any suggestions or contact info for Texas Service Center? Thanks.

Davor

 

[brb2]

Bank Issue

I sent my N-400 on 12/27/2005 to Texas Service Center. My check was cashed on 12/28/05. However, it was cashed again on 01/03/06. I contacted my bank and they told me that it was presented twice electronically and there is nothing they can do, and that I would have to call USCIS to get them to refund $400.00. I've been on the phone with National Service Center and they were no help. Any suggestions or contact info for Texas Service Center? Thanks.

Davor

I think this is an issue between you and the bank. You never authorized the payment second time. Bank had no business removing unauthorized deductions from your bank account. Take up the issue with the bank - it will be easier than getting the issue resolved from the USC side.

 

[PP4U]

..... I contacted my bank and they told me that it was presented twice electronically and there is nothing they can do....
Davor

I think the bank wants to find an excuse. The check was cashed twice and not because there was no found at the first time. It's the bank responsability verify if the check was cashed. Today was USCIS, tomorrow might be the grocery store, the restaurant, etc.... The bank must contact the USCIS resolve the problem or give you reimbursement for their fault.

 

[davorjm]

This has been hell so far. I called my bank twice. They told me that since check has been presented for payment twice via Check 21 system, the funds have already been sent and cleared through the Federal Reserve. I could file an affidavit stating there was unauthorized withdrawal, but I am afraid USCIS will reject my application for non payment, since they're not aware that they took my money twice. This would probably buy me another 6 months on the application processing time. I work for a bank so I know there's not much they can do.

So, I called NSC. After more than an hour on the phnoe and talking to 3 different people, they told me to call DHS @ 866-233-1915. I called and almost had to argue with the woman that answered the phone. She just could not understand how can a check be cashed twice. I told her that you can use the same check number more than once. Her response was "But, I don't understand!" So, after placing me on hold, she told me to send an email to E-filing support E-filing.support@dhs.gov. I did, and got a reply within an hour, telling me to send a letter to TSC. In the meantime, I guess, my rent check can bounce, my credit can ruined, I will be slapped with numerous NSF and late fees, even get evicted, but there's nothing else that can be done.

I am not a happy camper right now. :-(