h1empl,
I did the same thing what you are going to do now. I took an infopass appointment and talked to the IIO at Newark, NJ but she was absolutely of no real help and she told me that since my case is with VSC, I should actually talk to VSC and not local office. So basically it was real waste of time and energy!
I don't want to disappoint you, but please go with no hope and if something works out good then atleast you won't be disappointed.