How to Contact second Tier support

isingh786

Registered Users (C)
Hi All,

I called CIS yesterday and was told that name check for me and my wife has been cleared.

I shared the same info with my paralegal and she told me that..if it was first tier support...then she won't beleieve it. But, if second tier support/immigration office tells you that the checks have been cleared..then that can be true.

My question to all gurus is how I can get to secondary support reps....

Does it gets transferred from first tier to second tier or there is a direct way to do that?

Please Advise...

Regards,
Inder
 
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