Folks stop calling IIOs for status.

Instead use the following algorithm.
This is there in the manual for IIOs for "How to answer applicant queries".
Hope that helps..

////////////////////////////////////////////////////////////////////////////////
// IIO How to answer status query Algorithms.
// All IIOs must follow this standard procedure.
////////////////////////////////////////////////////////////////////////////////

while( thereIsAIncomingCall())
{
Date RD;
Date ND;
Date CD = getVermontCurrentProcessingDate();
takeTheCall(); // pickup the phone
introductions();// Everything including Hello, Hi,RD, ND will be taken from caller here....
int mood = getMoodOfTheDay();//This returns current IIO's mood....
// 0....GOOD
// 1....BAD

if(RD < CD)
{
if(mood == GOOD)
{
informCaller("Your case has been assigned to a officer\n");
informcaller("Please call back after 30-60 Days.\n");
informCaller("Bye...Bye\n");
}
else
{
informCaller("Your case has been assigned to a officer\n");
informcaller("Please call back after 60-90 Days.\n");
informCaller("Bye...Bye\n");
}
}
else
{

informCaller("We are currently processing cases upto" + CD.getDate());
informCaller("Please call back after 2-3 months");
informCaller("Bye...Bye\n");
}

if(isAddressChangeRequest())
{
initiateChangeAddress();// Real work done here
}
endTheCall(); // hangup the phone
sleep(30); // take a break for 30mins coffee or cigarette or just chat with other free IIOs
}Folks stop calling IIOs for status.
 
IIO

Usually, IIOs cannot answer any complicated questions..

Rarely Have I heard that the IIO actually helped get somebodies file and put it at the right place...

I have never really heard anything great abt them.

Also..the case status is pretty obvious on the AVM or the internet now..

So lets free up some IIOs, probably they might be able to hire a few more officers in the same budget...and get our approvals faster...
 
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