LAYOFFBABA
Banned
Instead use the following algorithm.
This is there in the manual for IIOs for "How to answer applicant queries".
Hope that helps..
////////////////////////////////////////////////////////////////////////////////
// IIO How to answer status query Algorithms.
// All IIOs must follow this standard procedure.
////////////////////////////////////////////////////////////////////////////////
while( thereIsAIncomingCall())
{
Date RD;
Date ND;
Date CD = getVermontCurrentProcessingDate();
takeTheCall(); // pickup the phone
introductions();// Everything including Hello, Hi,RD, ND will be taken from caller here....
int mood = getMoodOfTheDay();//This returns current IIO's mood....
// 0....GOOD
// 1....BAD
if(RD < CD)
{
if(mood == GOOD)
{
informCaller("Your case has been assigned to a officer\n");
informcaller("Please call back after 30-60 Days.\n");
informCaller("Bye...Bye\n");
}
else
{
informCaller("Your case has been assigned to a officer\n");
informcaller("Please call back after 60-90 Days.\n");
informCaller("Bye...Bye\n");
}
}
else
{
informCaller("We are currently processing cases upto" + CD.getDate());
informCaller("Please call back after 2-3 months");
informCaller("Bye...Bye\n");
}
if(isAddressChangeRequest())
{
initiateChangeAddress();// Real work done here
}
endTheCall(); // hangup the phone
sleep(30); // take a break for 30mins coffee or cigarette or just chat with other free IIOs
}Folks stop calling IIOs for status.
This is there in the manual for IIOs for "How to answer applicant queries".
Hope that helps..
////////////////////////////////////////////////////////////////////////////////
// IIO How to answer status query Algorithms.
// All IIOs must follow this standard procedure.
////////////////////////////////////////////////////////////////////////////////
while( thereIsAIncomingCall())
{
Date RD;
Date ND;
Date CD = getVermontCurrentProcessingDate();
takeTheCall(); // pickup the phone
introductions();// Everything including Hello, Hi,RD, ND will be taken from caller here....
int mood = getMoodOfTheDay();//This returns current IIO's mood....
// 0....GOOD
// 1....BAD
if(RD < CD)
{
if(mood == GOOD)
{
informCaller("Your case has been assigned to a officer\n");
informcaller("Please call back after 30-60 Days.\n");
informCaller("Bye...Bye\n");
}
else
{
informCaller("Your case has been assigned to a officer\n");
informcaller("Please call back after 60-90 Days.\n");
informCaller("Bye...Bye\n");
}
}
else
{
informCaller("We are currently processing cases upto" + CD.getDate());
informCaller("Please call back after 2-3 months");
informCaller("Bye...Bye\n");
}
if(isAddressChangeRequest())
{
initiateChangeAddress();// Real work done here
}
endTheCall(); // hangup the phone
sleep(30); // take a break for 30mins coffee or cigarette or just chat with other free IIOs
}Folks stop calling IIOs for status.