Hello Folks:
I would highly encourage everyone to send a letter to the Director of VSC, explaining to them the anguish and agony of waiting in the interminable line to get the Green Card.
According to the BCIS-VSC website (reproduced below) if they haven't met your expectations
you may send a letter with your grievances...
======================================================
Customer Feedback:
We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:
U.S. Department of Homeland Security
U.S. Citizenship and Immigration Services
P.O. Box 1000
Saint Albans, Vermont 05479.
Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."
If you feel you were mistreated by a USCIS employee, or wish to make a complaint of misconduct by a USCIS employee, you may write to the Center Director, or write directly to the:
Director, Office of Internal Audit
425 Eye Street, NW
Room 3260
Washington, DC 20536
Please be specific and reference specific case numbers and dates to provide the best way for us to understand and assess your complaint.
========================================================
Best of Luck to everyone!
-krsn1
I would highly encourage everyone to send a letter to the Director of VSC, explaining to them the anguish and agony of waiting in the interminable line to get the Green Card.
According to the BCIS-VSC website (reproduced below) if they haven't met your expectations
you may send a letter with your grievances...======================================================
Customer Feedback:
We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:
U.S. Department of Homeland Security
U.S. Citizenship and Immigration Services
P.O. Box 1000
Saint Albans, Vermont 05479.
Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."
If you feel you were mistreated by a USCIS employee, or wish to make a complaint of misconduct by a USCIS employee, you may write to the Center Director, or write directly to the:
Director, Office of Internal Audit
425 Eye Street, NW
Room 3260
Washington, DC 20536
Please be specific and reference specific case numbers and dates to provide the best way for us to understand and assess your complaint.
========================================================
Best of Luck to everyone!
-krsn1