I contacted Congressman office today. The lady answered my phone is called Jackie Lavender(medford office). She's very nice. She took down my phone number, address, EAC number and said she will call VSC today. She said usually it takes several days for VSC to get back to them. But as soon as she hears from them, she will call me. I told her I want to know if my security check has passed. She said yes, that could be problem. I told her I want to know why I haven't received 2nd fp notice. Then I said since BCIS phone service was centralized, I can't get any information from them at all. She said yes, we know. And she said absolutely they want to help, even if the phone service is not centralized. She never asked me about my receipt date, VSC processing time, or if you break any law(see clueless123's experience ). Very nice. It's first time I contact a congressman, and to my surprise, they are very helpful. Hope I can get some tidbits back next week.
You never know if your case is pending there because VSC forgot to send you notice. Like someone on this board, second FP notice, they just forgot to send it out! Like my H-1 visa, was approved very fast, but they forgot to send out the notice for 2 months I've been waiting only to know it was approved long time ago. If I didn't call, will never get it.
I suggest Sep/Oct/Nov cases applicants, call your local congressmen now. Don't wait there hoping something miracle to happen. It's not going to.
But don't abuse the power, don't call if your case hasn't passed the processing time frame.
I don't know if it's correct, because I haven't heard back from Jackie yet. But I feel congressman is more willingly to help you than senators. Perhaps they don't have a long line waiting, they are more close to you, and they need your vote more.