Why do we have to apply for EAD/AP renewals every year, they have everything with them from the first application, can't they just send us the renewal cards automatically just like the Car registration etc. They know that we would need the EAD until the 485 is approved, they should automatically send it and bill us. Why go thought the painful process of filling up the same information year after year for the same stuff. I find it ridiculous to send the same supporting again for the renewals when they already have it with them with the initial application.
If they can automate it this way, that would be customer service in the true sense. They call themselves Service Center right. Any thoughts?
joyd
If they can automate it this way, that would be customer service in the true sense. They call themselves Service Center right. Any thoughts?
joyd