I wanted to check on my AOS. Which btw is old..very old.
Well, though I was little taken aback by the attitude, I have learnt not to trust any one of them. I would keep calling them, speak to multitude,listen to them, watch my portfolio on their site and draw conclusions. I think that they will just reply what they want or what kind of mood they are in. I also think that they are feds and are not accountable.
I have always found variations on replies given by different people.No two are ever same.
What stuck me most that I was told " your case is waiting assignment " while as I already replied to RFEs generated by a certain officer thru fax. RFEs are always generated by officers. Then I realized that it was all CACA I was listening to .