i called yesterday..
i was waiting in line for about 1 hour, the message was "please hold.. all rep. are currently busy", when my cell phone\'s signal faded
I cursed my phone.
this morning i tried again, i was in the line for about 1 hour 10 mins when i got connected not to the regular line but to the premium processing line - which is only for attorneys. Apparantly the guy could not connect me back to where i was.
This time i cursed me.
Me and my badluck...