Date Updated - Simply Today's Date?

EspressoJoy

Registered Users (C)
Guys, what do you all mean by saying that "someone looked at your case today"? Do you mean thte date at the bottom of the "Case Status" page?
It appears to me that it is simplyu today's date and time. Please correct me if I am wrong.

Gracias
EJ
 
I could not find something you said, I see there is a column which you can see the last update date of your case, but there is nothing which says they looked at your case,
Thanks,
 
Thanks Mike N

And this is what it should look like:

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Select Receipt Number E-mail Last Updated (mm/dd/yyyy) Form # Form Title
 
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