Customer Service Phone # changed

[wait111]

This morning, I called 402-322-5283, but I was told the phone # changed to 800-375-5283. This customer service is dealing all the service centers. So the IIO told me the only information you can have from them is the same as online. If this is ture, it means we can get less and less information from them. Any comments?

 

[chicago_apr01]

Anyways, the information they were giving was pretty useless & at times frustrating & irritating!

they sould put the people who were answering the phones to deal with the pending cases. This way, we 'll see more approvals!

 

[wait111]

With old customer service, at least we can know when case assign to IIO, now nothing.