Ask in the Family-Based Green Cards section. This section "The Physical Green Card" is for those whose green cards have already been approved, but they have a problem with the card like a misspelled last name or the card got lost and needs to be replaced or they got the approval notice but are still waiting for the physical card.
No harm done. I'm only trying to help. When you ask something in the wrong section, the thread is likely to sit there with no answers or maybe one or two answers after a long time.
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