Thanks Sony for your reply, the reason we didn't keep the appointment was because the officer had given my mum a letter with the appointment date and had said if we couldn't make it to this appointment then to write back on this form briefly stating why.This appointment was 3 months after the origenal appointment.
We sent back that form along with the second opinion, then a month later set up an Info Pass appointment. This appointment was still before October 7th, but when we went there my mum had to see a different officer and he said that couldn't find her file and that we should come back on another date. He was too busy to go and find it and that someone had just not put it back in the right place.
Anyway, the date he refered to was after October 7th, so my mum went on that date. I think thats were we made the mistake, Allah knows it was not intentional but happened. We thought since he had given us a date which was a few days after 7th the other appointment would have canceled.
Anyway, when we went to that appointment, neither of the two previous officers where there. We had to see a supervisor on duty that day. This gentlemen went over everything but didn't mention anything about us missing appointment or anything. Of course the only thing he said was the codes (USCIS medicle codes) that they use were not right. The code the doctor had used ment it was "PROBABLE" and he wanted to see a different code. Anyway he was really nice and told us to get it changed and come back on two weeks later and see him only. he also mentioned that we didn't need a second opinion that the officer should have just told us to have the same doctor just change the wording on the orignal wavier form. Oh well too late now.
We did as he had said, and went back on the date that he had put on the paper, but of course he was not there that day. The other supervisor on duty that said that we should came back to see him only as the paper says to see him only. The supervisor took the forms and said she will give them to the other supervisor. So we left it at that and come back.
I then set up an appointment for Info Pass to see if they had made there determination yet, this was for 21st of this month. But, as i mentioned we got certified mail from USCIS yesterday stating that they had denied the case because my mum had missed the appointment.
I am really confused as to how they came to this conclusion. My mum went there a couple of times after 7th October and nothing was mentioned. We sent a form stating we can't make this appointment and please accept this waiver form. This was way before any of these other appointments. They also sent a form, i believe N336 and said if we disagree with this outcome to return it along with $265 check within 30 days of this notice.
I guess am wondering if the case is already denied, can i still keep the info pass appointment and try to sort things out, or i have no choice but to appeal. Thanks again for your help, and i have read your posts and your situation on this forum also, Inshallah you will get your approval notice soon.
Regards
HRH