LC belongs to your employer - so employer and lawyer are supposed to call DOL/SESA. I belv there is amount of human factor involved here. Just think over it - what if you are talking to analyst and end up arguing - that may affect your case sometimes. (it is not approved legally but just human factor.)!
However if you are polite - it doesn't hurt to call maybe once or couple of time spread over reasonable period. Sometimes if you are polite they may provide you with some valuable information too.
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