When I checked the status online or phone, the same message appears. What do I need to do?
Application Sent: July 25, 2007
Validation Error(s)
You must correct the following error(s) before proceeding:
Case Status Retrieval Failed
This Receipt Number cannot be found at this time in this automated system. Please check your case receipt number to see if it is correct. If you have questions or concerns about your case status, please contact the National Customer Service Center.
To view the status of a case, please enter the corresponding application receipt number.
Application Sent: July 25, 2007
Validation Error(s)
You must correct the following error(s) before proceeding:
Case Status Retrieval Failed
This Receipt Number cannot be found at this time in this automated system. Please check your case receipt number to see if it is correct. If you have questions or concerns about your case status, please contact the National Customer Service Center.
To view the status of a case, please enter the corresponding application receipt number.