Hi Kesab
Let me give you a tip. It may work because it worked in my case. Go and use KINKO's internet or any friend's computer which has printer. Go to infopass website and click on "Make your appointment with InfoPass" enter same zipcode you used to make your appointment then follow the directions and enter all the same info you entered for apptment such as name, DOB, Phone# email etc. Then hit "Continue" it will show you same page of your appt which you could not print first time. Just print it. I hope it helps.