can we make an inquire from NSC for a FP?

P

peter2

Registered Users (C)
Hi all: can we make an inquire through the National Service Center (call 1-800-....) for requesting FP? Did somebody have any experience about this. Thanks.

Peter2

ND: 7/10/2002
NO FP

Several letters and faxes to TSC and cotacted Congressman also about the FP but nothing happened so far.
 
Sorry, you're right, Sir. I mean National Customer Service Center. I just made a phone call and a lady was very nice. She made an enquire to TSC for me on her computer regarding my FP. Let's see what will happen. Thanks.

Peter2
ND 7/10/02
NO FP.
 
peter2 said:
Sorry, you're right, Sir. I mean National Customer Service Center. I just made a phone call and a lady was very nice. She made an enquire to TSC for me on her computer regarding my FP. Let's see what will happen. Thanks.

Peter2
ND 7/10/02
NO FP.
Click to expand...
This shows their inconsistency. You are lucky. Their 'official standard' is to reply rudely, "if your date has not crossed their processing date, we will not inquire..."
Let us know when you get FP....
Good luck.
 
peter2 said:
Sorry, you're right, Sir. I mean National Customer Service Center. I just made a phone call and a lady was very nice. She made an enquire to TSC for me on her computer regarding my FP. Let's see what will happen. Thanks.

Peter2
ND 7/10/02
NO FP.
Click to expand...

Hi Peter2,

I called NCSC today. She did not help me to enquire my case. She asked me to wait further 1 month. You are so lucky. Did you ask her FP or case status enquiry? I wish you to get FP soon.

Tscguy
ND May 2002
FP ???
 
I asked her FP enquire only but she probabily made case enquire too for me. I'll let you guys know the result.

Peter2
ND 7/02
FP?
 
Its not like the good old days (before the days of NCSC, pre-April 2003) when we were able to call TSC directly, and the person answering the phone was an actual IIO. The IIO could actually put a request in the system to trigger a fingerprint notice. Now we can only talk to a CSR, or thier supervisor, who can only send a inquiry. Whether that inquiry is for a fingerprint notice, or if its just for case status, bottom line is that its just an inquiry, and does not have as much weight as the actual IIO making the request directly in the system. Nobody really knows if the inquiry that the CSR makes will actually produce anything of value. You have nothing to lose if you try, but I am sceptical that it will actually help you. :rolleyes:
 
I just called them and got nothing, he told me to call back in 2 months since they are still processing April 2002.
 
I agree with curiousGeorge but just tried. When the CSR claimed TSC is working on 04/2002 cases, why don't you guys ask there are so many 2003-04 cases have been done...

Peter2
ND 7/02
FP?
 
Hey Peter2, i asked that, the guy told me that he had no idea and said he could not asnwer my question, ha, i am beginning to suspect that i know more than those people :)
 
Do some scans of real 2003-2004 receipt numbers that have been approved, and then present those receipt numbers to the CSR to show him if he tries to play dumb.
 
Hi,
I received a letter today regarding an inquire about the FP through the national customer service center a week ago. Very surprised this letter was from the local office that stated the exact same message from the internet (your case was received on ........) and let me write a letter to TSC. Useless! How could it happen?!!!!!!!!!

Peter2
ND 7/10/02
FP?
 
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