BCIS toll-free phone

[achyuth]

I called up the customer service to ask if the 2nd FP is generated on my case. What a joke it is? The person took all my info and said that I should receive a reply in 4-6 weeks. 4-6 weeks - my a**.

 

[manumahi]

I don't blame them. It is BCIS fault. Never trained them. They don't have enough access or power to do any thing.

 

[dsatish]

I think these telephone reps work from their Home or from India (these so called customer service people at the 1-800 number)

 

[dengdeng]

No, they have black accent. Not indian

 

[DoctorT]

Originally posted by frantic
I called up the customer service to ask if the 2nd FP is generated on my case. What a joke it is? The person took all my info and said that I should receive a reply in 4-6 weeks. 4-6 weeks - my a**.

I did the same 10 weeks ago. Never heard anything.

 

[dengdeng]

If your case is not out of processing time, they will not send you anything.

 

[compaqdb]

My case is out of processing time and I did not receive any reply.