I think CSC is keeping that number busy all the time so that no one will be able to reach IIO. But that may not be true also. some people write in this forum that they called IIO and talked to them. I was trying that number for so many days so many times. I never get it. It gives busy signal all the time during working hours. Earlier, it used to be good in the way that it used to go automated message with prompts for different things and need to wait saying " calls will be answered in the order in which it was received". This is really frustrating to get to IIO at CSC.
You can try after 1 p.m. Also, you have to redial the busy signal number every 10 seconds once. Then you should be able to get connected in around 20 mins. After that you need to wait for 10 mins or so to talk with IIO.
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