My AP renew got approved on Apr. 6 according to online status, but I never receive it. I called IIO and they confirmed it had been sent on Apr. 10....So it must be lost in mail! The IIO suggests me to see the local office (San Jose) first, if they can't help me, I will need redo the application again. Anyone has similar experience before? Any advice if I go to talk the local officer? Thanx!