vannakkam,
I hope you read this, If not here it is about rfe
RFEs
11. What is the current procedure for processing a response to an RFE? After what amount of time is an inquiry into the case warranted? Members report instances in which a decision (approval) was not forthcoming. It appears that the RFE response was not quickly matched with the file but rather was queued as a new filing.
ANSWER: The process is as follows: the requested evidence arrives in our mailroom (hopefully, with the red-stripe envelope so that it is easily identified), it then takes approximately one week to match the requested evidence with the file on our shelf, then the file and requested evidence go to an adjudication officer, the adjudication officer works the RFE case before attending to new cases, and if the case is approved, the adjudication officer updates the case record in CLAIMS. If the case is ultimately denied, the process is slower because the officer must prepare a written denial which then goes to a supervisor and from the supervisor to our clerical unit before being mailed out.