All of sudden cannot check the online status

[longlongwait]

After having been checking the online status for more than 1 year, today I received the message that my identification cannot be found. My last successful checking was May 18, 2003. Is it a technical issue or another sign that the office is trying to block the access? A decision has been made on my case for more than 3 months, yet still no letters received.

Has anyone experienced the same?

thanks,