It seems the greatest complaint with the consulates is the lack of feedback. Phone calls or faxes or emails are never even acknowledged. Another major complaint is the lack of professionalism of the staff when you get to the consulate. They are often rude and dismissive.
So where can one send a complaint letter? The ministry of foreign affairs in India? Newspapers? If everyone here were to take an hour and document their experience with the consulate and send it to the appropriate place, cc'ed to the consulate itself, it may embarrass them into improving their "service".
I am willing to write such a letter, but I need to know where to send it, and the right cc's to send copies.
Any ideas?
So where can one send a complaint letter? The ministry of foreign affairs in India? Newspapers? If everyone here were to take an hour and document their experience with the consulate and send it to the appropriate place, cc'ed to the consulate itself, it may embarrass them into improving their "service".
I am willing to write such a letter, but I need to know where to send it, and the right cc's to send copies.
Any ideas?