800 Number & how to get to the Cust. Rep. fast

[futureuscitizen]

Dial 1800 375 5283
Press
1- English
2- Skip intro,
2- case already filed,
6- check status,
1- know receeipt number, enter it.
1- correct, (wait for the system to return the query)

cannot be found

3- continue
3- outside processing time
1- more than 30 days and no update in 60 days

there u go, happy talking

correct me if i am wrong.

 

[frustrated_alot]

That's great but i have it even easier
1-English
2-skip intro
4-can't remember what for but i just press as i go
0-once message starts playing and it transfers you to an agent.

They don't know the difference and you don't have to go through that whole long process.