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thank u for the reply.The status of choice of agent is "completed", the AOF fee is "Paid". The iv fee is "not invoiced". i'll try to contact them.

I have the same situation. Yes I can access the case online, but on the payment page, the ASO fee stated as $120, and I did pay it. but the IV fee stated as "not invoiced", and I can't click it. Any more progress on this?