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Many customers continuely ask me when the I-485 would be finally approved so that they can commence sending in their petition. It this still going to happen? I know that because of the tragedy on Sept. 11th it was held back. But does INS have any perspective on this matter?

I help customer at my business with their immigration processing. However, when there is a question or problem concerning there case, it is impossible to get through the immigration office. Is there a phone number better than the one listed to reach a live person that will assist someone...