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My dad had petitioned for my brother in 2007 nov. INS had sent us letter asking for some docs and we never received that letter. My brother file has been closed/denied saying that we never sent them the required docs. And any appeal will not help to reopen the case. Can anyone help me what...

My dad had petitioned for my brother in 2007 nov. INS had sent us letter asking for some docs and we never received that letter. My brother file has been closed/denied saying that we never sent them the required docs. And any appeal will not help to reopen the case. Can anyone help me what...