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You can contact the consulate only by fax, no phone call.

gc-despo, If you have a lawyer submitted the application for you, it seems like CIC will not release any document/info to you directly (if your lawyer signed on your form). As far as I remember, the second package requests additional document if there is any (such as current Police...

I would not think of pursuing further if you don't have intention to migrate to CA. The reasons are you'll waste a lot of money and get nothing from it, and you can't maintain residency requirement for 2 countries at the same time.

Yes, you have to obtain recent Police Certificates & FBI Clearance again because the previous already out of date.

I would recommend to take it easy and wait for more if you're sure that they already received your application (it seems like you could track yours w/ the carrier). As many apply, it may delay in the process. However,I'm not sure whether you can send them a fax to ask about it in this case...

To answer your questions: 1. Yes, many people are waived for interview. I think especially people who had been living in the US for years. 2. You must submit Police Certificate from the country that you had been more than 6 months after the age of 18. So, yes ...you have to get Police...