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I'm helping a friend, this isn't my turf. She, a 10+ green card holder just passed her civics exam, but they wouldn't authorize it or promote her to the next stage because they need her "whole file". She has never requested a replacement green card so she shouldn't have two numbers and her...

I'm helping a not so computer savvy friend. However, I don't know beans about the citizenship process. But I can learn! Unfortunately she filed her N-400 one week too late to fall under the 6 month window. My goal is to save her the $500 she'd have to shell out for her renewal. E is a PR...