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That makes me feel a little better...the last person she talked to about this was a total jerk. Hopefully next time will be better. Thanks for the response.

Ok so here's the deal. My wife sent in her I-131 (travel docs) back in the middle of July (July 16th I believe). We got the reciept and have that, the only thing is, when we check the status on uscis.gov, it says that they can't find it. Also, when we call, they can't find it either. What's...