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No Title is there any way to push the INS local office to schedule an interview? is there a phone, fax number, or address that i can contact about my interview?

i heard from the IVR that my file was transfered to san jose for an interview to be scheduled. could somebody with experience please let me know why this happened, and what happens during the interview? why is it not just a request for furether evidence, but an interview? i\'d appreciate...