Their whole team sucks
unfortunatley i had to do GC with them in 2001, and they suck. as somebody wrote, their team changes every day. His office used to have an operator named Dharini, she is so horrible that she said take your case any where you want. They don't know the meaning of customer service, it's sad that these H1 b guys have to go to these kind of rude people. god bless all of them.