If I were you I would called CIS immediately. There are instances where Plastic card was expedited by calling them.
Please see the 'Plastic Card' tracker for more info on this.
I doubt that.
My case has been approved for almost 8 monthes, but no card yet. I called them every month. The CSR always told me it takes 12~18 monthes to get the card. They even didn't transfer my call to immigration officers.
Frustrated.
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