Originally posted by RAsylee
This is the notice that is online ..
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On July 10, 2003, we mailed a notice requesting additional evidence or information in this case. The notice explains in detail what additional material is needed. If you have questions about the notice, what is required, or if 14 days have passed and you have not received the notice. Please contact the service center where you submitted your application during business hours.
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I was thinking am I suppose to call the Toll Free number that I had called or is there a direct number for Nebraska Service Center....
If someone knows the number for Nebraska Service Center and can post it here, it will be appreciated.....
Regards,
Unfortunately that number to directly call NSC is no longer in service. I understand the frustation of not getting in the mail what you are supposed to get. My family got their RFE notices on time with no problem. Mine however took longer because was mailed to the old address.
At that time, I called NSC and found the problem was they had the wrong address. The guy told me it was going to take 4 weeks to get the new RFE to be sent to the right address. It seems that 4 weks timeframe is a standard for them even for a single letter. They guy explained to me that it requires that long because somebody has to go my file and they have so many cases that it takes at least that much time to mail a new letter.
And in fact took 4weeks to get the new RFE. Luckily, in the mean time I was able to get the original letter they sent to the wrong address and I mailed eveything back 2 weeks before. I still have the new RFE they sent to the new address.
In my case, I knew what the RFE was going to be because my family had already got it; however, they advised me not respond before I receive the new RFE because I had to include in my response the original envelope they mailed over to me for my response. That nevelope has a bar code and they need that to process the application; otherwise I had to wait longer.
From what I have read in your postings, at some time you have changed your address. It seems to me that somehow they didnt get the new address. This is what I would do if I were in your situation:
1)) I would call the 1-800 number they have now for the National Center, talk to somebody. Make sure NSC have the right address and find out where exactly they sent the notice. They are going to send a notice to NSC and they will give you a 4 weeks period timeframe. I believe you have already done this.
2)) I would send a letter by USPS Priority mail with delivery confirmation addressed to Terry E. Way at NSC PO Box 82521 Lincoln, NE 68501-2521 explaining everything concisely. I would also include the LIN number in the front of the envelope.
There is also a PO Box to report change of address to NSC.
3)) Once you know where they sent the RFE, try to find if somebody finally got the letter. Mail sent by BCIS is returned to them if the intended receiver is no longer in that address, but still somebody might have received it. Bear in mind it is going to take a while for BCIS to receive the original RFE back from the Post Service. If that is the case, at some time the online status will be updated saying they received the RFE back . I mean, if they update the online check or you havent provided them with the new address.
Change of address should be a pretty straight forward process; however, these type of problems always happen. For he last five years my family and I have been considering moving; however, we finally decided not to do until the GC process is over.
Hope this helps, and good luck
