***Those who are against calling AVM for case status, Please do not respond***
In the last couple of days many of us who called the AVM for a status update got "Case not found". We explained it with reasons like System Overload, Updates in progress, Waiting for approval etc.
My ND is May 00 and I have been getting "case not found" for 3 days now. What could be the reason ?....Is anybody else getting the same message.
I believe there should be some VRU (Voice response Unit) gurus among us, who can provide a good reason.
Regards
In the last couple of days many of us who called the AVM for a status update got "Case not found". We explained it with reasons like System Overload, Updates in progress, Waiting for approval etc.
My ND is May 00 and I have been getting "case not found" for 3 days now. What could be the reason ?....Is anybody else getting the same message.
I believe there should be some VRU (Voice response Unit) gurus among us, who can provide a good reason.
Regards