using a phone with redialing feature.
I called IIO twice in last two months. each cost less than 30 mins to
get connected uisng redialing phone.
as IIO needs to handle calls about h-1, EAD, AP, f-1, f1 to h1, h1 to
h4, J-1 waiver, student OPT, extend status and our Dear Mr. I-485 applications, They do not know the individual\'s detail, in your case, they do not know the details of your case.
ALSO IIOs are not the officers to proceess any cases , they are just
the staffs to answer outside calling by looking the computer screen using your ID.
Good luck to you.