What does this mean?

candyroy

Registered Users (C)
went to uscis web site for electronic update and this was posted

' 500 Servlet Exceptionj
ava.lang.NullPointerException at gov.inscri.common.action.LogonAction.perform(Unknown Source)
at org.apache.struts.action.Action.execute(Action.java:415)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:480)
at gov.inscri.CrisRequestProcessor.processActionPerform(Unknown Source)
" this goes on for a whole page.
 

golumolu

Registered Users (C)
candyroy said:
went to uscis web site for electronic update and this was posted

' 500 Servlet Exceptionj
ava.lang.NullPointerException at gov.inscri.common.action.LogonAction.perform(Unknown Source)
at org.apache.struts.action.Action.execute(Action.java:415)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:480)
at gov.inscri.CrisRequestProcessor.processActionPerform(Unknown Source)
" this goes on for a whole page.
may be they took their database as well as middle tier server down for maintenance without having a proper message handling on their UI.

Just don't panic, and may be wait for a few hours or days and try later. This has happened before to lots of folks and things worked fine after couple of hour or days.

Also recently quite a lot of people have reported that their cases are missing from ONLINE system, there is thread for that, may be if you don't find yours in a few days post your details on that thread and track it for latest information.

Cheers
 
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