i paid the immigration feed for me and my family on Aug 3rd 2016
entered USA JFK on sep 11th and went back to my country on sep 21st
the address i added in the application is in another state.
i went to Brooklyn SSA card center and they checked my passport and said that it was processed since sep 14th and it should be delivered to the application address within a week.
till now it wasn't delivered.
i called SSA customer service and they mentioned that they cannot check the status with my passport number as it only can be used to check for the status in the local office.
they mentioned that i should wait for a month since the process date
so my 1st question if it didn't delivered till oct 14th can i do anything from my country (by phone or online) or i have to go to the local office in person? and if i have to do it in person can i check it for my family members (spouse and kids) or they have to come in person too?!
another question for the green card
i have the IOE numbers and they are still "user defined error" and based on the previous threads its because i didn't pass the 60 days limit thus i tried to call USCIS hoping i could get a status reply
and on the IVR "calling system" they asked to enter the receipt number so i entered the IOE number excluding the IOE letters
starting from 0xxxx "10 digits"
so i got an automatic reply that i didn't enter enough digits then hangup!!
so i want to ask what i missed while calling USCIS that terminated the call?
should i expect any feedback if the call was completed ? like giving me our green cards status?
after 60 or 120 days can i check for my status online? "when the user defined error message should be removed?"
thanks for your patient