So I also tried to check status of my case. Has been frustrating. Sent them
a fax inquiry 3 weeks back. Status was last updated on 1/23/2004 when I
did my last fingerprint. Nothing after that. Nothing at all.
Then around 3pm today I check this and I get the same thing as gopher97
500 Servlet Exception
java.lang.NullPointerException
at gov.inscri.common.action.LogonAction.perform(Unknown Source)
at org.apache.struts.action.Action.execute(Action.java:415)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:480)
at gov.inscri.CrisRequestProcessor.processActionPerform(Unknown Source)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1420)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:520)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)
And then after few minutes it got fixed and viola my case was touched today.
So maybe this happens if they are updating your case.
It feels so good when your case it touched. Although I know it means
nothing at all. Some bloke probably got my fax, looked at my case and
threw it away thinking that I am stupid. But he, my touch date changed.
As long as something is happenning I am happy.