Well, I got to my interview on time, was called in answered all the questions but.....the guy asked me for an IRS letter stating that I didn't owe any taxes. I had an installment agreement with the IRS for Tax year 2006 which I finished paying last year (I disclosed this in the N-400).
I took all transcripts (ordered last 4 years from the IRS website) and 2007 showed a refund (you don't get a refund if you owe money) and the account summary showed 0 (I was like can't you see? it says zero, null, nada, cero). Anyway, I tried to explain this to the guy (knock, knock anybody up there?, do you understand taxes? numbers? anything?) but he wants a letter SAYING (He said he doesn't want any numbers) that I do not owe any taxes, he then said go to the IRS office in Tampa, if you come back before 2:30 I'll approve the interview.
Here I go to the Tampa IRS office, to my surprise (sure) there was only one clerk with a line of 30 persons, waited an hour for her to tell me that the IRS does not issue any type of letter, that the transcript should be sufficient. At this point I was like "I had it", finally went to the Sarasota IRS office (1 hour drive) and they told me that the IRS (main office) could issue such a letter. I called them and the letter will be here in one week. Then I will send it back to my no-numbers interview officer.
Morale, get a letter that SAYS you don't owe nothing, numbers are not sufficient these days, hahahaha. Enjoy the story and smile....
Sorry to hear about your predicament, and I hope it doesn't unduly delay your approval. However, I think the moral of your story only applies to people who had to disclose some debt with IRS in the N-400 application. I think for most interviews, if one has kept up with IRS payments, such tax documents are not required. So, I think you're right, if you ever say something on the N-400 that you owe tax money then better get a document from IRS stating that you owe them nothing anymore. I am sure the IO is not an expert on tax documents and really likes to see a document that says that you don't owe them any back taxes.
Good luck.